Privacy Policy

Last updated: 12 January 2026

Hire Bartender ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Account information: Name, email address, phone number, and password when you create an account
  • Profile information (Bartenders): Display name, photo, bio, hourly rate, experience, location, specialties, and RSA details
  • Enquiry information: Event details, contact information, and messages submitted through our enquiry form

Information Collected Automatically

When you use our platform, we may automatically collect:

  • Device and browser information
  • IP address and general location
  • Pages visited and features used
  • Date and time of visits

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our platform
  • Create and manage user accounts
  • Display bartender profiles to potential clients
  • Facilitate connections between bartenders and event hosts
  • Process and respond to enquiries
  • Send service-related communications
  • Improve our platform and user experience
  • Ensure platform security and prevent fraud
  • Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

  • Public profiles: Bartender profiles (excluding private contact details) are publicly visible to help event hosts find services
  • Contact information: Bartender contact details are shared with registered users who view their profile
  • Service providers: With third-party services that help us operate (e.g., hosting, email services)
  • Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organisational measures to protect your information, including:

  • Encrypted data transmission (HTTPS)
  • Secure password storage
  • Access controls and authentication
  • Regular security reviews

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

6. Your Rights

Under Australian Privacy Principles, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies and Tracking

We use essential cookies to maintain your session and remember your preferences. We may also use analytics services to understand how users interact with our platform.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our platform with a new "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@hirebartender.com.au

Address: Sydney, NSW, Australia